SOFT SKILLS

TRAINING

Soft skills are a combination of people skills, social skills, communication skills, character or personality traits, attitudes, career attributes, social intelligence, and emotional intelligence quotients, among others, that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills. It is defined as desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude.

Skills

  • Communication

    • Active Listening

    • Body Language

    • Clarity
    • Confidence

    • Interviewing

    • Manager Management

    • Negotiation

    • Non-Verbal Communication

    • Physical Communication

    • Presentation Skills

    • Public Speaking

    • Sales Skills

    • Selling

    • Storytelling

    • Verbal Communication

    • Visual Communication

    • Writing

    • Writing Reports and Proposals

    • Written Communication

  • Leadership

    • Agility

    • Authenticity

    • Coaching

    • Crisis Management

    • Deal-Making

    • Delegation

    • Encouraging

    • Facilitation

    • Generosity

    • Humility

    • Inspiration

    • Managing

    • Managing Difficult Conversations

    • Managing Remote Teams

    • Managing Virtual Teams

    • Meeting Management

    • Mentoring

    • People Management

    • Performance Management

    • Project Management

    • Selflessness

    • Supervising

    • Talent Management

    • Trust

    • Versatility

    • Virtual Team Management

  • Interpersonal

    • Adaptability

    • Assertiveness

    • Calm

    • Courtesy

    • Customer Service

    • Diplomacy

    • Emotion Management

    • Emotional Intelligence

    • Empathy

    • Flexibility

    • Friendliness

    • Humorous

    • Influential

    • Networking

    • Patience

    • Personal Branding

    • Positive Reinforcement

    • Self Assessment

    • Self Awareness

    • Sensitivity

  • Teamwork

    • Accountability

    • Collaboration

    • Conflict Resolution

    • Constructive Feedback

    • Cooperation

    • Coordination

    • Cultural Intelligence

    • Deal with Difficult Situations

    • Dealing with Difficult People

    • Disability Awareness

    • Dispute Resolution

    • Diversity Awareness

    • Idea Exchange

    • Intercultural Competence

    • Mediation

    • Office Politics

    • Persuasion

    • Positive Criticism

    • Rapport-building

    • Remote Team Management

    • Respectfulness

    • Social Skills

    • Team Building

    • Tolerance

  • Problem Solving

    • Brainstorming

    • Decision Making

    • Decisiveness

    • Experimenting

    • Initiative

    • Insight

    • Lateral Thinking

    • Logical Reasoning

    • Process Improvement

    • Risk Management

    • Training

    • Troubleshooting

  • Critical Thinking

    • Acuity

    • Analysis

    • Artistic Sense

    • Calculated Risk

    • Conscientiousness

    • Contextualizing

    • Creativity

    • Critical Observation

    • Curiosity

    • Design

    • Design Sense

    • Divergent Thinking

    • Entrepreneurial Thinking

    • Evaluating

    • Explanation

    • Imagination

    • Inference

    • Innovation

    • Interpreting

    • Introspection

    • Judgment

    • Lifelong Learning

    • Open-Minded

    • Quick-wittedness

    • Recall

    • Reframing

    • Research

    • Resourceful

    • Technology Savvy

  • ​Work Ethic

    • Ability to Work Under Pressure

    • Attention to Detail

    • Attentive

    • Business Ethics

    • Commitment

    • Competitiveness

    • Dedication

    • Dependability

    • Discipline

    • Enthusiasm

    • Focus

    • Goal-Setting

    • Honesty

    • Independence

    • Integrity

    • Optimistic

    • Perseverance

    • Persistence

    • Planning

    • Positive Attitude

    • Professionalism

    • Punctual

    • Questioning

    • Reliable

    • Resilience

    • Responsible

    • Results-Oriented

    • Self Motivation

    • Sense of Urgency

  • ​Organizational

    • Allocating Resources

    • Coping

    • Delegation

    • Focus

    • Highly Organized

    • Knowledge Management

    • Meeting Deadlines

    • Mind Mapping

    • Multi-Tasking

    • Organization

    • Prioritization

    • Scheduling

    • Streamlining

    • Stress Management

    • Task Tracking

    • Time Management

    • Work-Life Balance

Training & Certification

Certificate

  • Workplace Skills

Curriculum

  • Week 1: Communication

  • Week 2: Leadership

  • Week 3: Interpersonal

  • Week 4: Teamwork

  • Week 5: Problem Solving

  • Week 6: Critical Thinking

  • Week 7: Work Ethic

  • Week 8: Organizational

Financial Aid

The IT Sector Partnership will help you get funding through Workforce Ready Grant, Employer Training Grant, Pell Grant, and Ivy Tech Scholarships to pay for the training.

Apply

To schedule an info session or to apply for our training program, please click on the tab below and fill our application form.

Contact Us

4100 EDISON LAKES PKWY, MISHAWAKA, IN 46545

ggardner20@ivytech.edu | squtbuddin@ivytech.edu | (574) 271-5145 ext. 210

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