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Career Pathways

The IT Sector Partnership devised 5 career pathways including Technical Support, Software Development, Data Science, Information Security, and Networking. Each career pathway incorporates a pathway description, technical skills, career areas, jobs, industry certifications, Ivy Tech certificates, and the Ivy Tech curriculum.

Technical Support

Description

Skills

Career Areas

Jobs

Certifications

Certificates

Technical support refers to services that entities provide to users of technology products or services. It provides help regarding specific problems with a product or service. Technical support may be delivered over by phone, e-mail, live support software on a website, or other tools where users can log an incident.

Active Directory, Amazon Web Services (AWS), Anthos, Arduino, Bash Shell, Cisco Networking, Cloud Computing, Command Line Interface, Computer Architecture, Computer Hardware, Computer Network, Customer Relationship Management (CRM), Dell EMC, Direct Attached Storage (DAS), Domain Name System (DNS), Embedded Systems, Enterprise Resource Planning, F5 Networks, File Transfer Protocol (FTP), FPGA, G Suite, Google Cloud Platform, Hyper-V, HyperText Transfer Protocol (HTTP), Hypervisor, Information Systems, Installation, Configuration, and Maintenance, Internet of Things, Internet Protocol Suite (TCP/IP), ITIL, Juniper Networks, Lightweight Directory Access Protocol, Linux, Local Area Network (LAN), macOS, Mainframe, Metropolitan Area Network (MAN), Microcontroller, Microsoft Azure, Microsoft Office, Microsoft Windows, MikroTik, Network Attached Storage (NAS), Network Protocols, Networking, Open System Interconnection (OSI) Model, Personal Area Network (PAN), PLC, PowerShell, Project Management, Raspberry Pi, Red Hat Enterprise Linux (RHEL), Remote Access, Routing, Salesforce, Server, Shell Script, Simple Mail Transport Protocol (SMTP), Splunk, Spreadsheets, Storage Area Network (SAN), Switching, SystemVerilog, Troubleshooting, Ubuntu, UNIX, User Datagram Protocol (UDP), Verilog, VHDL, Virtual Machine, Virtual Private Network (VPN), Virtualization, VMware vSphere, Voice over IP (VoIP), Wide Area Network (WAN), Windows Server, Wireless, Word Processing, XML

Applications, Client, Customer, or End-user, Communications, Computer or PC, Data Center, Desktop, Field Service, Hardware, Help Desk, Information Support, Information Systems, Infrastructure, Operations, IT, Network, Production, Product Lifecycle Management (PLM), Server, Service Desk, Software, Systems, Technical Sales, Technical Services, Technical Solutions, Telecommunications

Beginner: Operator, Technician, Representative

​Intermediate: Coordinator, Associate

Advanced: Support Analyst, Support Specialist, Support Engineer, Support Consultant

Apple Certified Support Professional (ACSP), AppleCare Mac Technician (ACMT), CompTIA A+, Google IT Support Professional, HDI Customer Service Representative (HDI-CSR), HDI Desktop Support Technician (HDI-DST), HDI Technical Support Professional (HDI-TSP), ITIL Foundation, Microsoft 365 Certified: Modern Desktop Administrator Associate, ​Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), Project Management Professional (PMP), Salesforce Administrator Certification

Software Development

Description

Skills

Career Areas

Jobs

Certifications

Certificates

Software development refers to the process of conceiving, specifying, designing, programming, documenting, testing, and bug fixing involved in creating and maintaining applications, frameworks, or other software components. Software development is a process of writing and maintaining the source code and thus may include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities that result in software products.

.NET Framework, Adobe Creative Cloud, Agile Software Development, Algorithms, Amazon Web Services, Android Development, Angular, AngularJS, Ansible, Apache Software Foundation, Application Lifecycle Management, Application Programming Interface, Assembler, Atlassian JIRA, Augmented Reality, Autodesk Maya, Axure RP, Blender, Bootstrap, C, C#, C++, Chef, Cloud Computing, COBOL, Command Line Interface, Compiler, Computer Numerical Control, Concurrent,  Distributed,  Parallel Computing, Continuous Delivery,  Integration,  Deployment, CSS, Dart, Data Modeling, Data Structures, Data Type, Debugger, Decompiler, Delphi, Design Pattern, Developer Tools, DevOps, Disassembler, Django, Docker, Excel VBA, Firebase, Game Development & Design, GameMaker Studio, Gameplay, Git, Github, Go, Godot, Graphical User Interface, HTML, Human-Computer Interaction, IaaS, IntelliJ IDEA, Internet of Things, Interpreter, iOS Development, Java, JavaScript, Jenkins, Joomla, jQuery, JSON, JUnit, Kanban, Kotlin, Kubernetes, Laravel, Linux, MATLAB, Microservices, Microsoft Azure, Microsoft SQL Server, Mobile Application Design, Mobile Application Development, Mobile Testing, MongoDB, MySQL, Node.js, Oracle Database, PaaS, PHP, PL/SQL, PostgreSQL, Postman, Prototyping, Puppet, PyCharm, Python, R, React Native, React​, Responsive Web Design, REST, Ruby, Ruby on Rails, SaaS, Scala, Scrum, Selenium, Service-oriented Architecture, SOAP, Software Architecture, Software Deployment, Software Design, Software Development Kit, Software Development Life Cycle, Software Development Process, Software Engineering, Software Requirements, Software Testing, Solidworks, Spring Framework, SQL, SQLite, Squarespace, Swift, Terraform, T-SQL, Unity, Unreal Engine, Usability Testing, User Experience, User Interface, Version Control, Virtual Reality, Visual Studio, Waterfall Model, Web Application Development, Web Design, Web Development, Wireframing, Wix, WordPress, Xamarin

Applications, Architecture, Back-End, Client-Side, Cloud, Computer & Information Research, Database, Design, DevOps, E-Commerce, Embedded Systems, Enterprise Resource Planning, Enterprise Systems, Firmware, Framework, Front-End, Full-Stack, Game, Graphics, Mobile Application, Network, Platform, Programming, Coding or Scripting, Quality Assurance, Server-Side,  Software, Solutions, Systems, Technical Report, Testing, User Experience, User Interface, Web

Beginner: Tester, Designer, Technical Writer, Coordinator​

​Intermediate: Programmer, Developer, Analyst, Administrator​

​Advanced: Specialist, Engineer, Consultant, Evangelist, Architect

Agile Certified Practitioner (PMI-ACP), AWS Certified Developer Associate, AWS Certified Solutions Architect Associate, Certified Chef Developer, Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Cloudera Certified Hadoop Developer (CCDH), Google Certified Professional Cloud Architect, HDP Certified Developer, Microsoft Certified Solutions Developer (MCSD), Microsoft Certified: Azure Fundamentals, Microsoft Technology Associate (MTA), Puppet Certified Professional, Salesforce Certified Development Lifecycle and Deployment

Data Science

Description

Skills

Career Areas

Jobs

Certifications

Certificates

Data science is an interdisciplinary field that uses scientific methods, processes, algorithms, and systems to extract knowledge and insights from structured and unstructured data. It is related to data mining and big data. Data science is a concept to unify statistics, data analysis, machine learning, and their related methods in order to understand and analyze actual phenomena with data. It employs techniques and theories drawn from many fields within the context of mathematics, statistics, computer science, and information science.

Algorithms, Amazon Web Services, Apache Software Foundation, Artificial Intelligence, Artificial Neural Network, Big Data, BigQuery, Bigtable, Business Analysis, Business Analytics, Business Intelligence, C#, Cloud Computing, Cluster Analysis, Computer Vision, D3.js, Data Analysis, Data Analytics, Data Integration, Data Mining, Data Modeling, Data Processing, Data Structure, Data Virtualization, Data Visualization, Data Warehousing, Data Wrangling, Database Administration, Database Design, Database Programming, Decision Tree, Deep Learning, Dell EMC, Digital Image Processing, Elasticsearch, Extract, Transform, Load (ETL), Failure Analysis, FileMaker, Forecasting, Google Analytics, Google Cloud Platform, Google Data Studio, IBM DB2, IBM Watson, Informatica, JSON, Julia, K-Means Clustering, Keras, Linux, Logistic Regression, Machine Learning, MATLAB, Matplotlib, Microsoft Access, Microsoft Azure, Microsoft Excel, Microsoft PowerBI, Microsoft SQL Server, Microsoft Visio, MongoDB, MySQL, Natural Language Processing, Natural Language Toolkit, NoSQL, NumPy, Opencv, Oracle Database, Pandas, Perl, PL/SQL, PostgreSQL, Predictive Analytics, Probability, Python, PyTorch, Qlik Business Intelligence, R, Recommender Systems, Regression Analysis, Reinforcement Learning, Rstudio, SAP Business Objects, SAP Crystal Reports, SAP HANA, SAS, Scala, Scikit-learn, Simulation, Splunk, SPSS, Spyder, SQL, SQLite, Sqoop, Statistics, T-SQL, Tableau, Tensorflow, Teradata, Text Mining, Theano, Tidyverse, Toad, UNIX, Vim, XML

Advanced Analytics, Applied Science, Artificial Intelligence, Artificial Neural Network, Automation, Big Data, Business Analytics, Business Intelligence, Customer Analytics, Data Analytics, Data Mining, Data Science, Data Visualization, Data Warehousing, Database, Deep Learning, Enterprise Architecture, Information Systems & Analytics, Machine Learning, Market Research & Analytics, Operations Research & Analytics, Predictive Analytics, Reporting, Statistics, Web Analytics

Beginner: ​Analyst, Statistician​

​Intermediate: Administrator, Developer, Modeler

​Advanced: Engineer, Scientist, Architect

AWS Certified Big Data, Certified Analytics Professional (CAP), Cloudera Certified Associate: Data Analyst, Cloudera Certified Associate: Data Scientist, Dell EMC Data Science Associate, Google Certified Professional Data Engineer, IBM Data Science Professional Certificate, Microsoft Certified: Azure Data Scientist Associate, Microsoft MCSE Data Management and Analytics, MongoDB DBA Certification, Oracle Business Intelligence certification, SAS Certified Advanced Analytics Professional, SAS Certified Big Data Professional, SAS Certified Data Scientist

Cybersecurity

Description

Skills

Career Areas

Jobs

Certifications

Certificates

Computer security, cybersecurity, or information technology security (IT security) is the protection of computer systems and networks from information disclosure, theft of or damage to their hardware, software, or electronic data, as well as from the disruption or misdirection of the services they provide. The field is becoming increasingly significant due to the increased reliance on computer systems, the Internet, and wireless network standards such as Bluetooth and Wi-Fi, and due to the growth of "smart" devices, including smartphones, televisions, and the various devices that constitute the "Internet of things". Owing to its complexity, both in terms of politics and technology, cybersecurity is also one of the major challenges in the contemporary world.

Access Control, Active Directory, Advanced Encryption Standard, Advanced Persistent Threat, Algorithms, Amazon Web Services, Anthos, Anti-Debugging, Anti-Malware, Antivirus, Application Security, Archiving, Authentication, Authorization, Backup, Blockchain, Botnet Protection & Detection, Burp Suite, Check Point, Cipher, Cisco Networking, Cloud Computing Security, COBIT, Computer Forensics, Computer Network, Computer Security, Content-control Software, Cryptocurrency, Cryptography, Cybersecurity, Data Loss Prevention, Data Recovery, Database Security, Decryption, Dell EMC, Denial-of-Service Attack, Digital Forensics, Digital Signature, Disaster Recovery, Disk Encryption, Domain Name System, Encryption, Ethical Hacking, F5 Networks, File Transfer Protocol, Filesystem-level Encryption, Firewall, Forensic Toolkit, Governance, Risk, and Compliance, Hardening, HTTPS, Identity and Access Management, Incident Response, Information Assurance, IT Security Assessment, IDEA, Internet Protocol Security, Internet Protocol Suite, Internet Security, Intrusion Detection System, Intrusion Prevention System, IT Risk, Juniper Networks, Kali Linux, Kubernetes, Lightweight Directory Access Protocol, Linux, Local Area Network, Malware, McAfee, Metasploit Project, Metropolitan Area Network, Microsoft Azure, MikroTik, Nessus, Network Access Control, Network Attached Storage, Network Security, Networking, Nmap, OSI Model, Palo Alto Networks, Penetration Testing, Personal Area Network, Phishing, Probability, ProofPoint, Proxy Server, RSA, Routing, Secure Embedded Systems, Secure Remote Access, Secure Shell, SEIM, Security Token, Server Security, Simple Mail Transfer Protocol Secure, Social Engineering, Splunk, Storage Area Network, Subnetting, Switching, Symantec Endpoint Protection, Transport Layer Security, Troubleshooting, User Datagram Protocol, Veeam

Application Security, Cloud Security, Communication Security, Computer Forensics, Computer Network Defense (CND), Computer Security, Cryptography, Cyber Crime, Cyber Forensics, Cyber Intelligence, Cyber Threat, Cyber Security, Data Governance, Data Security, Database Security, Digital Forensics, Encryption, End Point Security, Ethical Hacking, Hardware Security, Identity and Access Management, Incident Response, Information Assurance, Information Risk, Information Security, Intrusion, IT Security, Malware, Mobile Security, Network Security, Penetration Testing, Reverse Engineering, Security Control, Software Security, Source Code, Systems Security, Threat Intelligence, User Security, Vulnerability Assessment, Vulnerability Research

Beginner: ​Auditor, Investigator, Technician, Tester

​Intermediate: Administrator, Analyst, Consultant, Developer, Generalist

​Advanced: Architect, Assessor, Engineer, Examiner, Officer, Specialist

Certified Authorization Professional (CAP), Certified Cloud Security Professional (CCSP), Certified Ethical Hacker (CEH), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), Certified Information System Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Secure Software Lifecycle Professional (CSSLP), CompTIA CySA+, CompTIA Security+, Computer Hacking Forensic Investigator (CHFI), GIAC Certified Incident Handler (GCIH), GIAC Security Essentials Certification, Systems Security Certified Practitioner (SSCP)

Networking

Description

Skills

Career Areas

Jobs

Certifications

Certificates

A computer network is a group of computers that use a set of common communication protocols over digital interconnections for the purpose of sharing resources located on or provided by the network nodes. The interconnections between nodes are formed from a broad spectrum of telecommunication network technologies, based on physically wired, optical, and wireless radio-frequency methods that may be arranged in a variety of network topologies.

.NET, Access Control, AJAX, Ansible, Application Delivery, Audio/Video/Web-conferencing, Auxiliary Equipment, Backup, Baseboard Management Controller, Business Intelligence, C++, Cabling, Cache, Cat5/Cat6, Check Point, Circuits, Cisco Networking, Cisco PIX, Citrix Systems, Cloud Networking, Clustering, Communications Protocols, Computer Systems, Configuration Management, Cryptography, CSS, Dameware, Data Center Networking, Data Mining, Database Design, Database Management, Distributed File System, Domain Controller, Domain Name System, Drivers, Email, Enterprise Resource Planning, Ethernet, Fiber, Firewall, Frame Relay, Gateway Protocols, Group Policy, Hardware, High-Level Data Link Control, HTML, Hyper-converged Infrastructure, Information Assurance, Infrastructure, Integrated Services Digital Network, Internet, Internet of Things (IoT), Internet Protocols, Intranet, IP Address, IP Routing, IPv6, IT Business Analysis, Java, Juniper, Linux, Load Balancing, Local Area Network, Logic Programming, Lotus Notes, Mainframes, Microsoft Active Directory, Microsoft Exchange Server, Microsoft IIS, Microsoft Office, Microsoft Visual Studio, Microsoft Windows, Microsoft Windows Server, Minicomputers, Mobility, Multi Router Traffic Grapher, MySQL, Netware, Network Access Control, Network Administration, Network Automation, Network Configuration, Network Design, Network Implementation, Network Installation, Network Operations, Network Protocols, Network Security, Networking, Nexus Operating System (NX-OS), Novell, Open Shortest Path First, OpenVMS, OSI Model, Pascal, Perl, Printers, Proxy Server, Python, Quality of service (QoS), Remote Access, Routing, Routing Protocols, Ruby, Scripting, Server, Shell Script, Software Deployment, Software Installation, Software Maintenance, Software-defined Wide Area Network, SonicWall, Splicing, SQL, Storage Area Network, Switching, Symantec, Systems Analysis, TCP/IP, Telecommunications, Terraform, Testing, Troubleshooting, UNIX, VAX, Virtual Network Computing, Virtual Private Network, Virtualization, Visio, VMware, Voice and Data Integration, VoIP, WebSphere, Wide Area Network, Windows Internet Name Service, Wireless Access Point, Wireless Infrastructure and Mobility, Wireless LAN, Wireless Networking, XML

Cable, Communications, Computer and Information Systems, Data Center, Fiber Optic, Hardware, Information Systems, Infrastructure, Network, Network Consultant, Network Operation Center (NOC), Network Solutions, Server, Systems, Telecommunications

Beginner: Technician

​Intermediate: Administrator, Analyst

​Advanced: Architect, Consultant, Engineer, Specialist

AWS Certified Advanced Networking, Certified Wireless Network Administrator (CWNA), Cisco Certified Internetwork Expert (CCIE), Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Technician (CCT), CompTIA Cloud+, CompTIA Linux+, CompTIA Network+, CompTIA Server+, Juniper Networks Certified Enterprise Routing and Switching Expert (JNCIE), SolarWinds Certified Professional, VMware Certified Professional (VCP), Wireshark Certified Network Analyst